Returns & Exchanges

At PARFUM, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return any unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the request.

• 2.
  Pack Securely

  Place the item in its original packaging, ensuring the glass bottle is well-protected to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned fragrance, your refund will be processed to your original payment method within 5-7 business days.